Which of the following choices refers to the working document managers may use at the core of the ongoing budget-related process? Kaizen was first practiced in Japanese businesses after World War II, influenced in part by American business and quality-management teachers, and most notably as part of The Toyota Way. Which of the following aspects of manufacturing must be understood in order to implement activity based costing in a production setting? D) Setting standards. b. identifying customers and their priorities. d. prevent the errors in a process from occurring again in the future. Revenues only value chain, beginning with suppliers and extending through operations and postsale services. c. quality manual b. the GAP model b. It tends to seek change and increased business productivity through large-scale, radical shifts. A lean organization understands customer value and focuses its key processes to continuously increase it. Legal services We ensure each client benefits from the expertise of our entire firm. Process mapping Which of the following tasks is not required when using a two-stage activity-based costing model? c) Fast-growth economy, fast-growth economy Determining how much direct labor each cost object consumes. allows managers to concentrate on the cash effects of operations and planned capital outlays Experts are tested by Chegg as specialists in their subject area. ANS: B A b. Supplier certification processes can be time-consuming and expensive to administer. {x+2y82x+y8x2y2\left\{\begin{array}{l}{x+2 y \leq 8} \\ {2 x+y \leq 8} \\ {x \geq 2} \\ {y \geq 2}\end{array}\right. Investments only, The production budget is prepared after the ________. 400 units a. consistently meeting or exceeding customer expectations (external focus) and service-delivery system performance criteria (internal focus) during all service encounters. a. Cost center b. a. workforce engagement It focuses on bringing about improvements in product and service quality by reducing variability in goods and services design and associated processes. Developing a value chain from the perspective of the final customer requires: Working backwards to the basic raw materials, Which of the following actions is most likely to result from a company exploiting value-enhancing opportunities across the value chain, Decreasing the number of suppliers relied upon for delivering input products and services, From a value chain perspective, value is defined by which of the following, The amount of worth the final customer places on a product or service, Collections of related activities intended to achieve a common purpose are called, Value chain concepts view relationships with suppliers as representing. 40-fold b. Poka-yoke It was established to differentiate quality requirements of European countries from other countries. . Full-Time. a. It is a Japanese business philosophy that concerns the processes that continuously improve operations and. __________ are costs incurred as a result of unsatisfactory quality that is found before the delivery of a good or service to the customer. d. benchmarking, Chapter 10 The Baldrige Framework for Perform. a. the customer's expectations and perceptions. The practice of underestimating budgeted revenues or overestimating budgeted costs to make budgeted targets easier to achieve is ________. D) All of the above, An object to which costs are assigned is called. What is the major difference between a negotiated purchase and a competitive bid purchase? In a two-stage activity-based costing model, stage one involves: A) Assigning indirect resource costs to activity pools. a. flowchart a. the Gap model It focuses on bringing about improvements in product and service quality by reducing variability in goods and services design and associated processes. x+2y82x+y8x2y2. Human resource services a. women out of 1000 in this population who have tissue abnormalities. KAIZEN will expose . Selling price per unit c. A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market. d. External failure costs. View Answer. Kaizen is a Japanese business philosophy that focuses on increasing productivity over time by implicating all employees to improve the working atmosphere. c. not more than six rejects for every 100 units. d. Doing work incorrectly. Increasing non-value-added activities Question: Which of the following statements is true concerning continuous improvement costing? c) Just-in-time principles Identify a true statement about the GAP model. This was a great start to the journey. b. process mapping $H_1$ : There is positive first-order autocorrelation. financial budget It defines quality system standards based on the premise that certain generic characteristics of management practices can be standardized. The organizations that emphasize more on the behavior of the employees rather than the processes and procedures involved are aiming to: c. Gap 3 b. root cause a. improvement A kaizen blitz, or kaizen event, is a short-term improvement project designed to accomplish significant results in process quality issues. b. poka-yoke How has technology had an impact on master scheduling? Scrap and rework costs c. It uses automatic devices or methods to avoid simple human error. B. c. internal failure costs a) Customer orientation c. project Which of the following can be a reason for an activity-based management (ABM) system breakdown? Kaizen works well in _________ and Kairyo works well in _____________ d. symptom, __________ is a business improvement approach that seeks to find and eliminate causes of defects and errors in manufacturing and service processes by focusing on outputs that are critical to customers, resulting in a clear financial return for the organization. Activity-based costing cannot be used to assign costs unless the activity cost drivers of those costs are identified. In the case of a manufacturing company, which of the following is an example of a value-creation process? b. (1) - Kaizen costing method is based around a calculation involving a desired profit margin and a competitive market price: (2) - An important characteristic of total quality management is a focus primarily on internal customers and continuous improvement measures. c. Process mapping number of defects discovered/ number of units produced. d. scatter diagram, The principles of customer focus, leadership, engagement, process approach, improvement, evidence-based decision making, and relationship management support the __________. b. Which of the following is true of the cost dimension of the activity-based management model? In true KAIZEN form the authors converted this concern into a problem statement, "The success rate for an organization adopting KAIZEN is less than 100 percent". It focuses on small, gradual, and frequent improvements. Managers can promote coordination and communication among subunits. Matt Elson op LinkedIn: #kaizen #tps #toyotaproductionsystem #tntkaizen #pdca Improvement The following data pertain to the four activities for the year ending 20x1 (actual price per unit of the activity driver is assumed to be equal to the standard price): Which of the following steps is associated with the process value analysis dimension of an activity-based management (ABM) implementation model? _____ is an intense and rapid improvement process in which a team or a department throws all its resources into an improvement project over a short time period. It refers to the repetition required in order to create a perfect process that leads to zero defective products and 100% customer satisfaction. c) Standardization d. A quality problem affects a firm. b. Which of the following does Kaizen improvement process not focus on? It adopted a series of written quality standards in 1987. d. a customer error during an encounter. b. 17. 22. a. All of the following are true of currently attainable standards EXCEPT. Prevention costs a. core c. flexibility This is an example of: Which of the following steps is associated with the activity-based costing dimension of an activity-based management (ABM) implementation model? Which of the following statements best describes the purpose of the dividend refund? any mistake or error that is passed on to the customer. c. It seeks to improve quality by working within the system familiar to managers. 30 seconds. Reduction in cycle time of a process leads to improvement in quality of products as it reduces the potential for mistakes and errors. In the context of quality management, which of the following statements is true of Joseph M. Juran? It recognizes that manufacturing and service delivery systems must execute quality specifications well. b. measure the least important b. d. Product manufacturing. All these translate to cost savings, and can turn potential losses into profits. The manager may earn revenues and incur expenses from different countries. Both A and C. The word "Kaizen" is Japanese for: Continuous improvement _____ calls for establishing cost reduction targets for products or services that an organization is currently providing to customers. refers to approaches that produce exceptional results, are usually innovative in terms of the use of technology or human resources, and are recognized by customers or industry experts. Identify a true statement about kaizen. b. identifying customers and their priorities. Assembly of products in a manufacturing plant is an example of a support process. Sanfoundry Global Education & Learning Series Total Quality Management. Minimizing gaps 4 and 5 will result in low customer satisfaction. the second most important, Which of the following budgets allows managers to update information to accommodate changes in cost and revenue by adding a month, quarter, or year after the end of a period? What amount of sales revenue will be reported on the budgeted income statement by Global Comfort? a. are typically completed by individuals rather than by groups. In a cost-based pricing approach, the last amount to be determined is: For cost-based pricing in multiple-product companies, which of the following is most likely to be used as a possible cost basis? a. poka-yoke a) Process driven ________________ is a systematic approach to identifying the best practices to help an organization take action to improve performance. c) The critical path of a project is the sequence of activities that has no time buffer. 310 units $\mathrm{H}_0$ : There is no first-order autocorrelation. Variances Choose the most likely set of mass numbers for the bromine isotopes: (a) Br79\mathrm{Br}-79Br79, Br81\mathrm{Br}-81Br81; (b) Br79\mathrm{~Br}-79Br79, Br80\mathrm{~Br}-80Br80; (c)(c)(c) Br80\mathrm{~Br}-80Br80, Br81\mathrm{~Br}-81Br81. a. Target ending finished goods inventory The rolling budget Design Gap model Theorganizationshould always seek perfection. Procedural Failure to signal service inadequacies For the population of women whose mothers took the drug DES during pregnancy, a b. Benchmarking encourages employees to continuously innovate. b. Pareto diagram . True North Thinking Inc. #kaizen #TPS A d. Kaizen techniques are more easily applied at the floor level. b. flowchart d. They add value directly to the product or service being produced. a. near-zero defects. d) Ineffective leadership d) Innovation, discontinuous improvement __________ improvement refers to discontinuous change, as opposed to the philosophy of kaizen. C. It takes the view that all employees are responsible for continuous improvement. business improvement approach that seeks to find and eliminate causes of defects and errors in manufacturing and service processes by focusing on outputs that are critical to customers, resulting in a clear financial return for the organization. Identify a true statement about kaizen. a. Identifying potential defects and errors and stopping a process before they occur b. Senior managers spend 10-20% of time on budget-related issues. It focuses on bringing about improvements in product and service quality by reducing variability in goods and services design and associated processes. d. physical facilities, Which of the following is regarded as the best approach to prevent mistakes in a process because of its ability to avoid rework and wastage of time and resources? Mistake proofing b. Iterative testing c. OA d. Early testing 2 In the context of quality management, which of the following statements is true of Joseph M. Juran? b. The impact of other process on a particular process must be considered while designing the process, as processes rarely operate in isolation. d. quality circle. b. Documenting the procedures and requirements in a flowchart Gap 2 a. b. repeatable and measurable 3,200 units is an arrangement of lines of responsibility within an organization, is the degree of influence a specific manager has over costs, revenues, or related items for which he or she is responsible, Which of the following budgets is prepared directly after the revenues budget? _____ are special types of data collection forms in which the results may be interpreted on the form directly without additional processing. QUESTION 8 Which one of the following statements is NOT true? Activity-based costing is a technique for more precisely measuring the cost and profitability of: A) Products B) Customers C) Distribution channels D) All of the above. Which of the following statements is/ are true? a) Slow-growth economy, fast-growth economy b. Which of the following is a reason why process management is important for organizations? d. Its standards apply to all types of businesses, including electronics and chemicals. An ultimate stretch goal of all organizations that adopt a Six Sigma philosophy is to have all critical processes at a level of: a. a. define The most appropriate cost driver for the activity of cleaning (bussing) tables in a restaurant is: Which of the following statements about activity based costing is true?Term, A) The most widely used approach to activity-based costing involves the use of a two-stage model. (b) it is part of TQM. 23. The manager at a multinational company plans budgets with stretch targets to evaluate regional managers' performance. Which among the following is not an element of quality statements? c. It is the first version of the ISO family of standards. A . 4) The order quantity will be larger for the kanban/ lean production approach. Appraisal It proposes that increased productivity is a result of constantly bettering one's relation to his or her workplace. d. expended on ascertaining quality levels through measurement and analysis of data to detect and correct problems. Strategically placed tray-return stands and trash receptacles remind customers to return trays in fast-food facilities. View Answer, 4. Company Description. (c) the literal translation is change-good. 1 Defect prevention is a. a.It involves identification of the volume variance and the unused capacity variance. a. In the context of the three major activities involved in process management, the management team at Kyra, is engaged in the _____ activity of process management. Since introducing this term as a systematic approach to business improvement, companies that implement KAIZEN have continually yielded superior results. In a multinational company, a manager can use the results of a budget to evaluate the performance of a regional manager by determining how well the manager stayed within budgetary guidelines. It focuses on respect for people and the belief that even small improvements can have a big impact. Why are such ______________ is the time a product exists--from conception to abandonment. a. b. b. Value-creation processes differ from support processes in that value-creation processes: b. In a six sigma process, moving from a three- to a four-sigma level requires about a 10-fold improvement, and moving from a five- to a six-sigma level requires almost a _____ improvement. c. Process-control costs c. purchasing d) Creating conflicts b. b. Thomas Jefferson served as George Washington's vice president. a. kaizen In this exercise test the following hypotheses with $\alpha=.05$. d. The concept of one-time improvement leads to the kaizen concept. Which of the following activities is an example of a value-added activity? Removing the frustration that jobseekers have while applying for job after job, and only . d. simple and lengthy, The quality team at Nigre, a cosmetics company, is continuously involved in monitoring the production process to ensure that the products are meeting specifications. Kaizen or Continuous Improvement is a philosophy that focuses on continual improvement. It focuses on small, gradual, and frequent improvements. d. It attempts to achieve radical improvements in a very short time period. d. John Tyler was the first president to be elected from the Whig Party. A numerical representation of a future plan of action by management for a determined time period and helps managers coordinate actions to implement the plan, A "what-if" technique that examines how a result will change if the original predicted data are not achieved or if an underlying assumption changes, The following budgeted information relates to Global Comfort Company: c. long-term effect a. Which of the following statements is true concerning continuous improvement costing? It focuses on improvements that involve high-risk financial investments. Senior managers encounter challenges and advantages while implementing budgets. answer choices. When a service ranks low on the dimensions of customer contact, labor intensity, and customization, the service providers need to emphasize on _____ to provide a high quality service to the customers. Which of the following is an example of a non-value-added activity? Units of finished goods to be produced b) Poka-Yoke A kaizen blitz is an improvement initiative that is gradual and continuous and is performed on a part-time basis. Which of the following is a key point of Philip B. Crosby's Absolutes of Quality Management philosophy? The manager uses Kaizen budgeting to achieve higher levels of performance through psychological motivation. Which of the following statements is true of the Deming cycle? Support processes generally add value directly to a product or service. b. delivery D. Exports minus imports. What amount of sales revenue will be reported on the budgeted income statement by Global Comfort? d. Increasing variation in cash flow, Josephine's T-Shirts faced a lot of complaints from customers when its recent batch of long-sleeved shirts was dispatched. incurred after poor-quality goods or services reach the customer. Q5) Answer: D) There are no projects No matter the type or potential of the project, it is not advised to defer project completion due to the reasons below -- It is the last assessment and review to determine the alignment of the project's. _____ are costs expended to keep nonconforming goods and services from being made and reaching the customer. a. training provided to the employees b) To make processes effective Determine price based on the amount management believes customers are willing to pay. the search for industry best practices that lead to superior performance. It is embodied in what Dr. W. Edwards Deming calls the Absolutes of Quality Management and the Basic Elements of Improvement. c. incurred as a result of unsatisfactory quality that is found before the delivery of a good or service to the customer. 12. Provide an example of a sunk cost. a. d. are driven by external customer needs. b. What is the key factor in the Court's decision to hear a case? c) Discontinuous improvement, constant improvement Which of the following is not an aspect of Kaizen philosophy? The operating cycle of the business, Level 3 - The Story of King Arthur and His Kn, Donald E. Kieso, Jerry J. Weygandt, Terry D. Warfield, Claudia Bienias Gilbertson, Debra Gentene, Mark W Lehman, Fundamentals of Financial Management, Concise Edition, Don Herrmann, J. David Spiceland, Wayne Thomas. b. identifying the key internal processes that influence critical-to-quality characteristics. 2,200 units c. the breakeven analysis Which of the following is not the aim of Kaizen process? Organizational structure Which of the following is true of support processes? a. confirming the key variables and quantifying their effects on the critical-to-quality characteristics. Although adding more activity cost pools to an activity-based costing system may improve the precision of product costing, this increase in precision must be judged against: The cost of developing and maintaining the additional cost pools. b. employee behavior It requires active participation by all of a company's employees. Its standards do not apply to services such as health care, banking, and transportation. It relies on dramatic structural changes and immediate improvement to achieve success. a. c) Conflict resolution b) Intermittent improvement c) The critical path of a project is the sequence of activities that has no time buffer. Which of the following responsibility centers does this manager control? This would be of little use to discover why your PMs are coming to . It adopted a series of written quality standards in 1987. What is another name for a place-value system? c. analyze c. Public relations d. Control, Which of the following is one of the three major activities in process management that focuses on achieving higher yields of products with reduced variation and fewer defects and errors? c. maintaining consistency in output by assessing performance and taking corrective action when necessary. a. Likert's scale 20-fold c) Discontinuous improvement d. minimize variations in their service standards. D. Which of the following is not an aspect of Kaizen philosophy? c. It is performed on a part-time basis. consists of the budgeted income statement and supporting budgets, allows managers to update information to accommodate changes to cost and revenue by adding a month, quarter, or year after the end of a period, Budgetary slack ________. d) Increasing waste Employees from all relevant areas are involved in the process. We reviewed their content and use your feedback to keep the quality high. Foreign demand for a country's currency minus foreign supply. d. Gap 4, A _____ is a basic statistical tool that graphically shows the frequency or number of observations of a particular value or within a specified group. b. c. Internal failure costs d) Stop improvement d. control. a. Which of the is NOT an advantage to a senior manager who implements a budget? We offer the kind of experience and talent you'd expect from a much larger firm. 3) Total costs will be lower for the kanban/ lean production operation. My role as a Senior SAP Security & Authorization Consultant and Quality & Release Manager at Deloitte focuses on technological, human, and organizational aspects. We offer the kind of experience and talent you'd expect from a much larger firm. Which two of the following terms refer to finding and correcting defects as they occur? Which of the following statements is NOT true about the advantages of budgeting? d. control, The management team at Kyra Electronics, is looking for ways to achieve higher levels of performance. The value added concept includes the value added. c. Zero Defects The search for a. kaizen and jidoka. Process control is the responsibility of those who directly accomplish the work. a. total quality management When cost-based pricing is employed and markup is based on manufacturing costs, the markup must be sufficiently large enough to: Cover selling expenses, administrative expenses, and provide for the desired profit. c. Unclean facilities those expended on ascertaining quality levels through measurement and analysis of data to detect and correct problems. c. cause-and-effect diagram c. tend to deliver unique products that are tailored to the specific needs of an individual customer. Indicate which of the following is a parameter (P), and which is a statistic (S): a) population's median b) sample's mean c) a mean obtained from the U.S. census d) a mean obtained from sampling 2,000 American adults using random digit dialing (phone sample) e) population's count f) standard deviation of of the given data g) sample's . Which of the following statements is true of Dr. W. Edwards Deming's philosophy of quality management? c. benchmarking c. customer errors at the resolution stage of a service. Identify a true statement about International Organization for Standardization (ISO) 9000. d. It prescribes documentation for all processes affecting quality. Typically, it is based on cooperation and commitment and stands in contrast to approaches that use radical or top-down changes to achieve transformation. 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