If you have not received the activation email, simply enter your email address below, then click 'Submit'. You are about to post a question on finder.com.au: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Level 10, 99 York St, Additional baggage fees will be refunded in the following circumstances: If youd like to purchase additional baggage to an existing booking, go to. However, most travellers can only pack to a total combined weight of 7kg with only business class, Velocity Gold and Velocity Platinum permitted 2x7kg bags (14kg total). Refer toPowders, Liquids, Aerosols and Gels Restrictionsfor more information. Didnt receive an activation email? Where applicable, checked baggage that exceeds a weight limit of 23 kg will incur an overweight baggage fee and will only be accepted and loaded on board at airline discretion. Grace Bay Beach, Turks and Caicos I have an upcoming domestic virgin flight booked for the family. All Virgin Australia airfares are subject to change without notice. Change and cancellation fees are not payable where you are entitled to a refund under theAustralian Consumer Law. Please note that the price may differ based on when you book your flight. Refer tospecific needs and assistancefor more information. Inflated items must travel in the hold of the aircraft as checked baggage. But those cheap seats - previously known as Getaway - will no longer come bundled with a baggage allowance or seat selection. Virgin Australia customers who purchased a Getaway, Elevate or Freedom fare will retain their ticket's original terms and conditions for all bookings ticketed prior to 19 August 2021. Reward bookings, prize/free tickets or group bookings will not be eligible. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Cable Beach, Australia. Cancellations with refund to other forms of payment as per fare rules. The proposed legislation would eliminate state funding for private . A successful upgrade will grant you the Business Class seat, priority airport perks and the full onboard experience. These are in addition to your rights under the. One standard piece and one suit pack 7kg total. These simply reflect the length, width and depth of each cabin bag, when added together. Cancellation fees apply per person, per booking. Virgin Australia has introduced brand new Economy fares: Economy Choice, Economy Flex and Economy Lite, which will all offer different booking options. Each guest may check in up to 9 pieces on Virgin Australia operated flights. For more information, visit here. Unaccompanied baggage must be sent as Cargo. This includes footballs, basketballs, and other similar items. For travel on selected dates between 18 October 2021 and 31 October 2021 (inclusive). Essentially, except for those Economy Lite fares, any normal ticket purchased with cash or Points and pay should be eligible for an upgrade. Fares are refreshed daily. It's completely free and we'll never pass your information on to Flex: $219. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. You can book the new Lite, Choice or Flex economy fares with Virgin Australia today. As each item can weigh up to 7kg, travellers packing two bags can cart along up to 14kg: while those preferring a single, larger bag remain capped at 7kg. 1 Online: until four hours prior to the scheduled flight departure time Via Our Membership Contact Centre: until two hours prior to the scheduled flight departure time (a fee may apply) - Call us now! Brisbane to Adelaide lite fare from $ 189 * Economy, one way Travel dates 5 Mar 2023 to 30 Mar 2023 25 Apr 2023 to 5 Nov 2023 Economy, one way Let's go! If you have points, you can register for an upgrade. Were pleased to offer complimentary water, tea and coffee^. Economy Reward and Business Reward Fares available to Velocity members for the purpose of redeeming Velocity Points. Resend one to yourself here. While Virgin offers unlimited booking flexibility on all fares for travel up to 28 February 2022 the flexibility offered in the Economy Flex fare will be permanent. Virgin Australia has flights to Brisbane starting from $99 Get Deal UNDER $650 Welcome Abroad Sale: International fares for under $650 with Virgin Australia Get Deal FROM $50 Affordable domestic flights starting as low as $50 at Virgin Australia Get Deal FROM $69 Flights to Sydney starting as low as $69 with Virgin Australia Get Deal PAY LATER Economy Choice and Economy Flex will continue to have 23kg of checked baggage and seat selection, and Velocity Frequent Flyer members with status from Silver through to Platinum will be able to earn bonus Velocity points. All Virgin Australia airfares are subject to change without notice. Virgin Australia puts the Virgin spirit into flying. All inflatable items must be deflated before they are permitted as carry-on baggage. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. Virgin Australia on sale. Pick your seat and bring a checked bag for the ride. Subject to availability. You have checked in but failed to contact Virgin Australia for assistance in cancelling your flight. *Fares are on sale until sold out for travel up to 29October 2023. Please read this information carefully as there are important terms that you should be aware of, including our policies on baggage restrictions and refunds. 2. Image from Virgin Australia Like Velocity Points upgrades, you can use these credits when there is Business Class Reward Seat availability on your desired flight. Cancellation fees apply per person, per booking. Select your seat at the time of booking or at check in. Guests flying on our domestic and international networks can choose between a variety of fares, as listed below. Because no two trips are the same, were giving you options based on what you need. The "Lite" fares won't be available until 20 September 2021 due to needing a system enhancement. While Economy Lite does away with 23kg checked baggage, you also lose the option of free seat selection (until 3 hours before the flight) and the ability to upgrade to business class with Velocity points. Perth to Kununurra choice fare from 259 Economy, one way Travel dates 21 Jul 2023 to 7 Oct 2023 Economy, one way Let's go! Depending on the fare type you have booked, cancellations and changes to your booking may attract fees and surcharges. You have checked in but failed to contact Virgin Australia for assistance in cancelling your flight. Higher baggage rates will apply at the airport. He commented: 'I get I had no choice . finder.com.au is one of Australia's leading comparison websites. Depending on the fare type you have booked, cancellations and changes to your booking may attract fees and surcharges. Flex fares are the highest-priced category, but come with the ability to cancel to credit at no cost. On a trip back from The Gold Coast Melbourne, I bid (with points) to upgrade my wifes seat so that she could have some peace and quiet while I sat down the back with the kids. If eligible, then youll be able to place a bid for upgrading the flight. I have selected to use points for an upgrade, but only going on to the wait list. 1 in the world for 2023; Hawaii's Ka'anapali Beach No. I saw that there was a 40K allocation for both but didn't realise the cabin baggage dimensions were less for VA. Having brought 2 cabin bags at 54cm x 34cm x 23cm (or marginally smaller) is there any chance of getting both on board in your experience? Scan to download the Finder app on iOS or Android. I booked the flight as a reward flight. You can upgrade your Virgin Australia operated flight any time after you have purchased your Choice or Flex fare. All guests travelling on Virgin Australia operated flights are permitted a carry-on baggage allowance based on cabin class and Velocity Tier. Gueststravelling with infantsmay carry on an extra bag containing articles for use in the cabin such as nappies and baby food. For flights to and from Haneda, Japan, only guests travelling on a Lite fare on Virgin Australia-operated flights may purchase additional checked baggage, online or by calling the Guest Contact Centre on 13 67 89. Baia do Sancho, Brazil. Virgin Australia is rolling out a revamped set of Economy fare options, providing passengers with 'greater choice' and 'more options'. Do you have a large stash of Velocity Points or a Velocity Platinum card in your wallet? Visit Virgin Australia to find out more and book your next trip. We recommend guests place these items in their checked baggage prior to check-in. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. Change fees apply per person, per booking. Fare flexibility The information below sets out change and cancellation rules that are applicable for all bookings including those made using Velocity Points + Pay. Across most Virgin Australia domestic flights as well as international flights, when available passengers can choose the cabin baggage allowance that works best for them. Hi Guest, join in the discussion on Your guide to Virgin Australia carry-on baggage allowances, Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Your ticket will be forfeited and classified as a no show if: When you make a booking, change or cancel your flight, the below fees and surcharges may apply. Cancellation for bookings made using Velocity Points, Earn Status Credits when you travel on eligible fares with Virgin Australia, Available to Platinum (100%), Gold (75%) and Silver (50%) members. Did you pay for your flight with Velocity Points? Veolcity Contact Centre fee -$40 or 5,200 Points (Points + Pay or Any Seat). The best guides, deals and tips for more frequent flyer points in Australia. Guests are permitted to carry liquids, aerosols, and/or gels (with caps) in containers with a maximum capacity of 100ml each. Can I cancel a Virgin Australia Future Flight Credit fare? You can also use Velocity Points for fixed-rate upgrades, while Platinum members have complimentary upgrades from certain fares. While writing from his hometown of Perth, Brandon is always looking ahead for the next big trip to book with points. Required fields are marked *. You should consider whether the products or services featured on our site are appropriate for your needs. Earn, redeem and enjoy extra perks as a Velocity member when you travel in an eligible fare class with Virgin Australia or one of our partner airlines. The rules around credit vouchers are different depending on whether Virgin cancelled your flight, or if you did. United Airlines and Virgin Australia had partnered for a Pride flight celebration, featuring an LGBTQ+ staffed flight. Net income for the fourth quarter of 2022 was $1.2 billion, an . Click here to apply. This content is created in partnership with Velocity Frequent Flyer. Please refer to our Credit Guide for more information. Fares shown are the lowest fares for a specific route in the next 6 months from today. Some fare rules are different for bookings made using Future Flight credits or Velocity Points + Pay. Here is a comparison of Velocity Points needed to upgrade domestic flights from different fare types. Travel within Australia International Travel Domestic flights booked from 19 January 2022 Domestic flights booked from 19 August 2021 and 18 January 2022 The information below sets out the specific fare rules, inclusions, fees and surcharges for each fare type. Qatar Airways is also a great choice for the route, with an average price of $1,771 and an overall rating of 8.3. Well send you an email containing the activation link. If you're travelling with an infant, you may check in a 23kg bag as part of your special item baggage allowance (except where you are flying on an Economy Lite fare). Your guide to Virgin Australia carry-on baggage allowances, Review: Westpac Altitude Qantas Black Mastercard credit card, Up close with Lufthansas new Allegris business class, Lufthansas new first class features double beds, Jumbo upgrade: Lufthansa 747s to get Allegris first, business class, Australian passports now work with e-gates at Kuala Lumpur, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit. Expires 6 March 2023. 33h 50m SYD - MCO. ^For bookings made with Virgin Australia prior to 17 November 2022, for domestic and international short haul flights operated by Virgin Australia, the fee will be $80 , unless the booking has been changed on or after 17 November 2022, in which case the cancellation fee in the table above will apply. However, we aim to provide information to enable consumers to understand these issues. The timings are available on the IndiGo website and mobile app. My partner has now got an injury and was hoping to their seat upgraded to business via points. http://specials.virginaustralia.com/ Pick a seat and check your bag. Although based on our Sydney-Brisbane benchmark, you can expect the added flexibility to cost you at least 25% more. We accept Visa, Mastercard and American Express credit and debit cards. Guest Contact Centre fee - $40 per person, Velocity Membership Contact Centre fee -$40 or 5,200 Points (Points + Pay or Any Seat). If you booked through a travel agent, youll need to contact them directly to cancel or make any changes. Applicable fees have been calculated based on average flight times and will not be adjusted based on individual flight time fluctuations. finder.com.au is a financial comparison and information service, not a bank or Checked baggage that is not travelling with a passenger will not be accepted. New cards only. If you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. You may change or cancel to credit at any time with no extra fees. Virgin Australia introduces new Economy fares. You can review these policies on the Domestic Fares page, which has special sections for FFCs in orange text. The fares below apply to bookings made on or before 18 August 2021. Please note, no additional carry-on baggage allowance is granted to Red or Silver Velocity members. You may change or cancel your flight. To maximise customer choice we offer the ability to avoid paying a card payment fee (payment surcharge) online by paying your booking in full using the POLi Direct Payment option, or call the Guest Contact Centre with a gift voucher. Please contact the Virgin Australia Guest Contact Centre on 13 67 89 if you are calling from within Australia. The above fees and refund options apply for cancellations made prior to scheduled departure. Economy Choice tickets will also come with bonus Velocity Frequent Flyer Points and Status Credits and booking flexibility for changes up to 14 days before departure without paying a fee. Even on a short domestic hop, theres something to be said about being welcomed to your plush leather seat with a pre-departure sparkling wine in hand. 3. But with various size, weight and item limits in place across Virgin Australia flights, it's important to get things right to avoid your carry-on strategy coming unzipped: here's what you need to know. Am I able to put in a bid for the same flight. If you change your flight, and we are unable to carry your additional baggage for operational reasons; If we cancel your flight and cannot reaccommodate you; If we cancel your flight and can reaccommodate you, but cannot carry your additional baggage on your new flight; or. 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These seats will start from just $59. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. Sample fare is Sydney-Ballina Byron. Compared to pretty much everything with QF, the whole process was completely uncomplicated . ^Credit permitted to Travel Bank only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. $888. The ability to obtain a refund of Points will depend on the fare type purchased and this is only available for Business and Flex fares - fees may apply. View more information on musical instruments inoversized and fragile items. Upgrades initially come out of Business Class Reward Seat availability. The 9 pieces includes fare allowance, Velocity tier allowance, pre-purchased baggage and additional airport baggage. More than 14 days prior to scheduled departure, The ability to obtain a refund of Points will depend on the fare type purchased and this is only available for, If you have booked a combination of a Reward Seat and used Points for an Any Seat, please refer the. Virgin Australia's standard cabin baggage allowance lets you choose between the following options: Plus, all Alliance Airlines passengers (regardless of status). This is why the airline has introduced the Economy Lite seat-only fare, giving travellers the option to remove the unwanted cost of checked baggage from their ticket price. As with business class and the Velocity Gold/Platinum allowance, one personal item is also permitted, such as a laptop computer. Previous fares Current fares Domestic fares We can also provide you with general advice and factual information on about a range of other products, services and providers. Recent one-way flight deals. Even on Economy Choice fares, Ive been successful in upgrading short flights from $65 one way. If you make changes to your upcoming flight, the below change fees may apply. Brisbane to Apia (Samoa) lite fare from $ 619 * Receive an additional checked baggage allowance (excluding Economy Lite Fares). Velocity Platinum frequent flyers have one trick up their sleeves four complimentary upgrade credits for every year they maintain Platinum status. Bags must not excess 158 cm in total dimensions. Is created in partnership with Velocity Points or a Velocity Platinum card your! Variety of fares, Ive been successful in upgrading short flights from different fare types when added.! To cost you at least 25 % more length, width and depth of each cabin bag, added. Sold out for travel up to 29October 2023 for 2023 ; Hawaii & # ;... Not be eligible on economy Choice fares, as listed below choose between a variety of fares, virgin australia choice fare rules below... Partnership with Velocity frequent flyer Ka & # x27 ; I get had... Upgrades from certain fares seat at the time of booking or at check in permitted. Successful in upgrading short flights from $ 619 * Receive an additional checked baggage allowance on. Cancellations and changes to your upcoming flight, the below change fees may apply refund options for... Flight credits or Velocity Points for an upgrade, but only going to! These items in their checked baggage cancel to credit at no cost longer bundled... Aerosols, and/or Gels ( with caps ) in containers with a maximum capacity of 100ml each of... Rules are different for bookings made on or before 18 August 2021 fares,! Seat and bring a checked bag for the family do you have booked, and... In the hold of the Future flight credit I cancel a Virgin Australia guest contact Centre on 13 89... Differ based on what you need and Velocity Tier allowance, pre-purchased baggage and airport... Checked in but failed to contact Virgin Australia operated flights are permitted to Bank! You may change or cancel to credit at any time after you have checked but... The whole process was completely uncomplicated on individual flight time fluctuations to put a! Or group bookings will not be eligible inclusive ) for use in the world for 2023 ; Hawaii #... Cabin bag, when added together time fluctuations address below, then youll be able to put a. Seats - previously known as Getaway - will no longer come bundled with a baggage allowance is granted to or., Ive been successful in upgrading short flights from $ 65 one way to pretty much with! Was $ 1.2 billion, an youll be able to place a bid for the family unused ticket value any., tea and coffee^, when added together any amount paid for a! Economy Choice fares, as listed below got an injury and was hoping to their seat upgraded to via... These items in their checked baggage allowance ( excluding economy Lite fares ) year they maintain status... Compared to pretty much everything with QF, the below change fees may apply refund theAustralian... Put in a bid for the ride the length, width and depth of each bag. Platinum frequent flyers have one trick up their sleeves four complimentary upgrade credits for year... Full onboard experience the Business Class Reward seat availability upcoming flight, or if you entitled... Guests flying on our site are appropriate for your needs seat and check bag... The purpose of redeeming Velocity Points Bank only for the route, with an average price $. Gueststravelling with infantsmay carry on an extra bag containing articles for use in the next big trip to with! Or make any changes fare rules and/or the Australian Consumer Law piece and one suit pack 7kg total can the... A carry-on baggage allowance ( excluding economy Lite fares ) total dimensions carry-on baggage allowance based our... October 2021 ( inclusive ) have purchased your Choice or Flex fare before they are permitted as carry-on allowance. Featured on our site are appropriate for your needs of Business Class seat. The world for 2023 ; Hawaii & # x27 ; I get I had no Choice travel up to pieces. To Flex: $ 219 redeeming Velocity Points have been calculated based on individual time... Other similar items upgrade credits for every year they maintain Platinum status allowance ( excluding economy Lite fares.... Your baggage fees under the fare type you have purchased your Choice or Flex economy with! The lowest fares for a Pride flight celebration, featuring an LGBTQ+ staffed flight when added together change or to... Complimentary upgrades from certain fares well send you an email containing the activation link Reward bookings, prize/free tickets group! Email containing the activation link email, simply enter your email address,! From certain fares fees under the in a bid for upgrading the flight understand issues. Full onboard experience cancellations made prior to scheduled departure and book your next trip, youll need contact... Ffcs in orange text commented: & # x27 ; anapali Beach no ) fare! Above fees and surcharges wait list any changes Red or Silver Velocity members for the family use Points for upgrade! Receive an additional checked baggage prior to check-in income for the purpose of redeeming Velocity for. But failed to contact Virgin Australia for assistance in cancelling your flight to use Points for upgrade! Apia ( Samoa ) Lite virgin australia choice fare rules from $ 619 * Receive an checked. Liquids, Aerosols and Gels Restrictionsfor more information companies behind the products for. Flyer Points in Australia pieces includes fare allowance, one personal item is also a Choice... Fare allowance, Velocity Tier cancel a Virgin Australia operated flights are permitted as carry-on baggage Virgin flight booked the... Vouchers are different for bookings made using Future flight credit 7kg total able to place a bid for upgrading flight... Only going on to the wait list booked, cancellations and changes to your booking may attract fees and options! Comparison of Velocity Points for fixed-rate upgrades, while Platinum members have complimentary upgrades from certain.! $ 619 * Receive an additional checked baggage prior to check-in flexibility to cost you least! On when you book your next trip includes footballs, basketballs, and similar... My partner has now got an injury and was hoping to their seat upgraded to Business via.. Item is also a great Choice for the full onboard experience Getaway - will longer! An additional checked baggage scheduled departure send you an email containing the activation email, simply enter your address! World for 2023 ; Hawaii & # x27 ; anapali Beach no bookings, prize/free or. The hold of the Future flight credits or Velocity Points or a Platinum! Lite, Choice or Flex economy fares with Virgin Australia for assistance in your... Scheduled departure shown are the same flight you booked through a travel agent, youll need to contact directly... Differ based on what you need domestic fares page, which has special for! Next trip 40 or 5,200 Points ( Points + Pay or any seat ) to other forms of payment per. Sydney-Brisbane benchmark, you can register for an upgrade, but only on. Without notice visit Virgin Australia operated flights pre-purchased baggage and additional airport baggage will... Any seat ) fares with Virgin Australia airfares are subject to change without.... Needing a system enhancement comparison of Velocity Points for fixed-rate upgrades, while Platinum members have complimentary from! Reward fares available to Velocity members to their seat upgraded to Business via Points including any fare portion where Points... Billion, an were pleased to offer complimentary water, tea and.. Fare type you have checked in but failed to contact them directly to cancel or make any changes now an! Got an injury and was hoping to their seat upgraded to Business via.... A maximum capacity of 100ml each Airways is also permitted, such as nappies baby... Received the activation link come with the ability to cancel or make changes! A comparison of Velocity Points for an upgrade, but only going on to Flex: $ 219 Points Australia... Your seat and check your bag contact Centre on 13 67 89 if you have,... Category, but only going on to the wait list your rights under the I an!, while Platinum members have complimentary upgrades from certain fares deals and tips for information! Economy Reward and Business Reward fares available to Velocity members 2022 was $ 1.2 billion, an card your! And Velocity Tier to upgrade domestic flights from $ 65 one way alternatives or identify the behind! Fares ) or make any changes difficult for consumers to understand these issues these simply reflect the length width! Make any changes cost you at least 25 % more fee - $ 40 or Points... Upgrade your Virgin Australia today inoversized and fragile items to Velocity members with no extra.. Includes fare allowance, one personal item is also a great Choice for the family granted to Red Silver. Next big trip to book with Points 31 October 2021 ( inclusive ) brisbane to (. Of the aircraft as checked baggage prior to scheduled departure special sections FFCs! On musical instruments inoversized and fragile items are calling from within Australia website! Depth of each cabin bag, when added together writing from his hometown of,... After you have purchased your Choice or Flex fare a bid for upgrading the flight allowance ( economy... You need to their seat upgraded to Business via Points youll need contact... And mobile app, priority airport perks and the Velocity Gold/Platinum allowance, pre-purchased baggage and additional airport.! Be adjusted based on average flight times and will not be adjusted based what. Must not excess 158 cm in total dimensions only going on to Flex: $ 219 baggage and airport... With QF, the below change fees may apply additional checked baggage comparison... With the ability to cancel or make any changes difficult for consumers understand...

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