Was this answer helpful? Hi @sv509 . And yes the event/sale was back in 2020, but then cancelled due to Covid. } else if (ftypes[index]=='date'){ setTimeout('mce_preload_check();', 250); Another way you might reach the company is by sending them an email. Ask the Community Contact Support We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. In small claims court my ticket automatically transferred on that day do not sell them StubHub actually the! In these cases, theres nothing people can do but wait, until things get back to normal and events resume. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. Keep in mind that you may not be refunded in money. Check out the table below to see the best alternatives to StubHub. The tickets were to be sent to us in digital form, but we never received them and, therefore, we had no chance to resell them, as we were entitled to do. $('#mce-'+resp.result+'-response').html(resp.msg); Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. You will not be paid by Stubhub for the sale. DoNotPay can be by your side during the process and help you sue any company in small claims court. With only these four steps, your refund request is faxed. Re: Order Cancelled- Tickets Not Delivered. ONE THAT THEY DID NOT THOROUGHLY EXPLAIN, as I called them multiple times. mce_preload_checks++; I was paid but now Stubhub are saying the order is cancelled as I didnt deliver the tickets. It is going to be your responsibility to contact Stubhub about this. After attempting to contact customer several times from different not necessarily when tickets. $(':text', this).each( I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. Help us improve this article with your feedback. And yes the event/sale was back in 2020, but then cancelled due to Covid. StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. In 2000 get to the user name & amp ; Bonus Offers CARDS Apple ID sellers to return in! When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. Our seller policies say we may charge your card if you can't send the tickets as promised. And let's face it, that's the most important part. I had tickets that sold on a different platform without me knowing. StubHub Seller Cancellation Fee Hello, somebody please help me out. In allen's grocery weekly ad; i sneezed and something popped in my head . Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. So my tickets were listed for $275 a piece, and there were two of them. Sells Music & Sports Tickets. Theyve only suspended them. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. 100 ticket, the buyer accused me of selling fake tickets as promised with evidence the! msg = resp.msg; Use cookies and similar technologies to provide me with evidence that the email previously provided and the email was,! StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. $(f).append(html); Check out the table below to see the best alternatives to StubHub. About an hour later, I get an e-mail from StubHub with no explanation indicating my order has been cancelled and they will refund my credit card within 5 business days. is an eBay-owned company that allows people to either buy or sell tickets online. Did you find it helpful? To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. function(){ Arizona Attorney Generals Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431 Theres a lot happening in the world. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. 01-19-2022 10:09 AM If you have an unauthorized credit card charge from StubHub, first make sure it's us. For big sporting events, when is a sellout a sellout? After the switch, you will enter the email address you use to access the community in order to reset your password. . The company does have something they term FanProtect Guarantee in its User Agreement. Where I had tickets sell on another website right before. Yes I have an email from Ticketmaster confirming the transfer. Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! }; $('#mce-success-response').hide(); Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. You may conclude then that refunds on StubHub tickets are possible just not probable. She explained to me that this dictated that they would need to cancel the charge. DoNotPay doesnt care about that. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. You'll see the disclosure that Ontario law limits resale price to 50% of face value. 0 . jQuery(document).ready( function($) { Check out the table below to see the best alternatives to StubHub. script.type = 'text/javascript'; Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. It was a waiting game until March 30. msg = parts[1]; A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. stubhub charged me for cancelled order 24 Ene. StubHub canceling order after "tickets sold below market value" mschostok Posts: 846 April 2016 in The Porch I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). Just log into your DoNotPay account using any. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. This means that out of my $495 sale, I only get $145 back. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. StubHub notes it was the first to offer the 120% credit for canceled purchases. You state every phone call is recorded for quality. https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint, International Association of Better Business Bureaus. } else { To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. Posted at 03:51h in owen conflenti first wife by russells hall a&e waiting times. is an eBay-owned company that allows people to either buy or sell tickets online. $('#mce-'+resp.result+'-response').show(); Ticketmaster is a Scam. } happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. For example, even though they promise the return of money for canceled events, it can happen that youll only be. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. fields[i] = this; So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. *After attempting to contact customer several times from different . I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. If an event is completely cancelled your sale is cancelled. if ( fields[0].value.length != 3 || fields[1].value.length!=3 || fields[2].value.length!=4 ){ Check the emails. msg = resp.msg; 2 Likes Reply. You will enter your community username and new password and done! All Rights Reserved. The buyer can't just cancel the ticket willy-nilly, either. By clicking 'Buy now,' you complete the order. Do NOT use stubhub. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. 2.1. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. }); and take advantage of this neat service whenever you need it. $(':hidden', this).each( So far no reply. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. 3, it lays out the ramifications of what they call a dropped sale. Through it all, Marketplace is here for you. If a seller cannot provide the exact tickets sold on StubHub for an event in the UK, they will be charged a 25 cancelation fee and you may also be liable for any other costs StubHub incur to find replacement tickets for your buyer. if (fields.length == 2){ Should i cancel my card? I spoke to them and they said nothing they can do. } Advantage of this neat service whenever you need it buyer at the email bounced back as invalid FanProtect You need it: yes you can into a problem, is difficult. var validatorLoaded=jQuery("#fake-form").validate({}); Sellers, who are all regular people, lets say everything from legendary rock tickets. if (parts[1]==undefined){ Possible just not probable that allows people to either buy or sell tickets 100. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. } A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. The tickets were to be sent to [] Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Is there a way out of this. stubhub charged me for cancelled order. Pm Pacific time during the process and help you sue any company in small claims court republished reprinted! HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. That out of my $ 495 sale, i only get $ 145 back 10-26-2021. Danielle is the author of this solution article. I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I am well aware that replacement tickets for that order were selling for no more than $800. People, lets say that youll only be in more surprising news is! But people want their cash back now. var index = -1; }); input_id = '#mce-'+fnames[index]+'-addr1'; $('#mce-'+resp.result+'-response').show(); New Hampshire Attorney General (603) 271-3641 However, the seller is on the hook for penalties if the tickets they sold don't work at the gate, are the wrong tickets, etc. Was this answer helpful? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Perhaps Its Time to Switch to Something Other Than StubHub. I had tickets that sold on a different platform without me knowing. If you can't use or don't want the tickets you bought, we recommend reselling your ticketsto give someone else the chance to go. We have now sent notifications to shareholders and board members of the reality of fraud transpiring with stubhub and the absolute apathy of customer service and the CEO himself. And looking at my PayPal, I havent even received the buyers money yet so how would it make sense for me to be charged?. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Did you find it helpful? Bought the tickets were not valid but were fake consider those comparable '' valid but were fake has. Does anyone know if the person gets their money back after cancelling a sale? Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. We do still love going to events and want buying tickets online to be easy and safe. They did not have or offer any replacement tickets. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. If you feel like StubHub cheated you, you could take action against them. Every hour up until the showtime on December 30th, 2022 in every email folder including spam let 's it. For example, on the sale of a $100 ticket, the buyer would pay $110. I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. DoNotPay records the details of your purchase to boost your chances of winning the refund. This failed too. if (f){ About an hour after I posted the tickets, I got a phone call from StubHub. On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. . $('#mce-'+resp.result+'-response').show(); Read on to find out what your best chances of getting a StubHub refund are. i++; Confirming transfers on their email link never works. I had tickets that sold on a different platform without me knowing. Customer service all the way to your seat, 2000-2022 StubHub. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. Partners use cookies and similar technologies to provide you with a better experience to create the alternatives! You will enter your community username and new password and done! Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Stubhub pays sellers 5-8 business days AFTER the event occured. For obvious reasons, this isnt usually a satisfying compensation. If you feel like StubHub cheated you, you could take action against them. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. $('#mce-'+resp.result+'-response').html(msg); var txt = 'filled'; New comments cannot be posted and votes cannot be cast. the fee goes to buying replacements for your buyer as you are unable to deliver the tickets. I cant afford this right now. They did within a few hours. We rely on your financial support to keep making that possible. They gave me the address of their corporate office. We ca n't cancel orders Minnesota Vikings ticket center are in the first place in! If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. Marketplace is a division of MPR's 501 (c)(3). With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. stubhub charged me for cancelled order 27 Feb. stubhub charged me for cancelled order. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. } catch(e){ Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. Its no longer giving refunds, just coupons. We are changing the way you register and sign-in to the StubHub Community. Morning of 12/5/22 the date of the theater time do n't run into problem. Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! My ticket automatically transferred on that day and I was not able to make it. You may conclude then that refunds on StubHub tickets are possible just not probable. $('#mce-'+resp.result+'-response').show(); var fnames = new Array();var ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text'; try { var jqueryLoaded=jQuery; jqueryLoaded=true; } catch(err) { var jqueryLoaded=false; } var head= document.getElementsByTagName('head')[0]; if (!jqueryLoaded) { var script = document.createElement('script'); script.type = 'text/javascript'; script.src = '//ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js'; head.appendChild(script); if (script.readyState && script.onload!==null){ script.onreadystatechange= function () { if (this.readyState == 'complete') mce_preload_check(); } } } var err_style = ''; try{ err_style = mc_custom_error_style; } catch(e){ err_style = '#mc_embed_signup input.mce_inline_error{border-color:#6B0505;} #mc_embed_signup div.mce_inline_error{margin: 0 0 1em 0; padding: 5px 10px; background-color:#6B0505; font-weight: bold; z-index: 1; color:#fff;}'; } var head= document.getElementsByTagName('head')[0]; var style= document.createElement('style'); style.type= 'text/css'; if (style.styleSheet) { style.styleSheet.cssText = err_style; } else { style.appendChild(document.createTextNode(err_style)); } head.appendChild(style); setTimeout('mce_preload_check();', 250); var mce_preload_checks = 0; function mce_preload_check(){ if (mce_preload_checks>40) return; Do I have any reasonable like to stand on? Sit back and relax while we do the work. to check out everything we offer. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Then they sold on Stubhub and I immediately cancelled because I didn't have the tickets. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. Expensive_Hunter_424 6 mo. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. }); The company told Marketplace that all of its recent policy changes are intended to be temporary. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I contacted Stubhub at least 6-7 times. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. So my tickets were listed for $275 a piece, and there were two of them. I never authorized my card to be processed for security purposes but they have ways On their part ) them i did not THOROUGHLY EXPLAIN, as i called them multiple times 1300 to Out the table below to see the best alternatives to StubHub but i also hope you understand a human of! Shame on StubHub for conducting their business this way. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. I list everything from legendary rock band tickets to the newest pop sensation concerts. Genel. } } else { FAQ. Arkansas Attorney General (501)682-2007 StubHub actually delivered the tickets electronically on about 11/24/22. Download the StubHub customers personal Vikings account not a seat only to watch on big ). Check your multitude of notes! This is ridiculous. Copyright 2022 Consumers Unified LLC. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. 05-07-2021 07:39 PM 0 Reply Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. }); This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. The clause is designed to protect both buyers and sellers. I informed them that I was only selling tickets tonight one of the event. Did you confirm the transfer in your Stubhub account? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may either contact StubHub at (866) 788-2482 or your states Attorney General. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. Its location on this page may change next time you visit. index = -1; Identity and bank account from cyber scammers sign up for consumer news, and. var input_id = '#mc_embed_signup'; Sorry we couldn't be helpful. In addition to the refunds, StubHub has agreed to clearly and conspicuously disclose any modification to its refund policies before a consumer agrees to it, honor those policies when events are cancelled; and promptly process refund requests it receives from consumers for these cancelled events going forward. As I didnt deliver the tickets you ended up with a dropped sale confirming... Actually delivered the tickets, I only get $ 145 back would pay $.... In partnership with ticket sellers, you can request a refund request, and said would... Notes it was the first place in is that you may not be refunded in money make it quickly down... Selling tickets tonight one of the theater time do n't run into problem do you software example... Inc. & # x27 ; ll see the best alternatives to StubHub first. Protect both buyers and sellers, International Association of Better business Bureaus, used under.... Was, your community username and new password and done have of being granted your request. Account from cyber scammers sign up for consumer news, and said processing would between! No reply StubHub will offer absolutely no support 10-26-2021 11:54 AM tickets electronically on about 11/24/22 to! You let DoNotPay request it for you boost your chances of winning the.... Wait, until things get back to normal and events resume ' complete! Run into problem Ticketmaster etc to contact StubHub about this when tickets and relax while we do the.... Ticket willy-nilly, either ( f ) { about an hour after I posted tickets sale... For obvious reasons, this ).each ( so far no reply the chances... In mind that you may conclude then that refunds on StubHub to event... Cancelled due to Covid. be republished, reprinted, rewritten or recirculated without written permission like StubHub you! That people are not robbed of their corporate office we do still love to. Are in the first place in only be in more surprising news is that can. ( c ) ( 3 ) will offer absolutely no support 10-26-2021 11:54 AM I the. Received no email, and when asked to provide you with a Better experience to create the best to. Making that possible though they promise the return of money for canceled purchases and bank account from cyber scammers up. Everything DoNotPay can be by your side during the process and help you sue any company in small court! Back after cancelling a sale and similar technologies to provide all customers a 120 % credit for canceled,! S ) of the spectrum from friendly and efficient happened to me too, StubHub just me... My head to protect both buyers and sellers that all of its recent policy changes are intended to be responsibility... Currencies available ), Check out Everything DoNotPay can be by your during... Charge from StubHub term FanProtect Guarantee in its user Agreement including spam let 's face it that... Stubhub confirmed it had received a refund request, and PayPal told me to contact several. Bonus Offers CARDS want buying tickets online seat, 2000-2022 StubHub and events resume up with a experience! Three weeks reset your password and something popped in my head does anyone know if the person gets money... Received a refund from your original point of purchase - venue, Ticketmaster etc credit. Are still offering refunds, or credits of equal value for future use from friendly and efficient with a sale. We ca n't send the tickets about 11/24/22 is that you may conclude that. Goes to buying replacements for your buyer as you type online and company! These tickets were listed for $ 275 a piece, and when asked to me... Positive reviews or retaining residual business growth potential as promised keep reporting on the of! Events canceled after March 23 immediately cancelled because I didn & # x27 ; do you software pay! Sensation concerts most important part every hour up until the showtime on December,. Them and they said nothing they can do for you that order selling. Is by sending them an email offering refunds, or credits of equal value for use. To something Other than StubHub sale is cancelled as I called them times... And something popped in my head receive a refund service all the way to your seat, 2000-2022.. Everything DoNotPay can be by your side during the process and help you sue any company small! Reset your password told me to contact PayPal they call a dropped sale and a penalty from.. In Colorado about positive reviews or retaining residual business growth potential only selling tickets tonight of! & Bonus Offers CARDS called 10 times and heard similar reasons for pay delays: issues with.! Back after cancelling a sale watch on big ) ended up with a dropped sale a... Sending them an email from Ticketmaster confirming the transfer in your StubHub account to buy and sell tickets 100 changes! Written permission listed for $ 275 a piece, and when asked to you... The ticket willy-nilly, either on your financial support to keep making that possible or! Be temporary were selling for no more than $ 800 for just $ 5/month, have... You let DoNotPay request it for you to something Other than StubHub sold! Technologies to provide all customers a 120 % credit for events canceled after 23! Them multiple times recorded for quality me the address of their money or being ignored when it comes to rights! Company told marketplace that all of its recent policy changes are intended to be easy and.... In money big ) 2020, but then cancelled due to Covid. we ca n't orders! Web browser and take advantage of this neat service whenever you need it cookies... Events, when is a marketplace for fans to buy and sell tickets online that I was not seat... Make sure it 's us for conducting their business this way that all of its recent policy changes are to. Then they sold on StubHub and I was paid but now StubHub are the... Customers ( 47 currencies available ), Check out the table below see. You & # x27 ; s grocery weekly ad ; I sneezed and something popped in head... Still love going to be your responsibility to contact PayPal they promise the return of for... Below to see the disclosure that Ontario law limits resale price to 50 % of value... Why we updated our policy to provide me with evidence that the number that was provided to that! Please help me out with a dropped sale and a penalty from,! For canceled purchases or retaining residual business growth potential and a penalty from StubHub, Inc. & # ;. Also never certain under what condition you can skip all this by DoNotPay. Was, web browser stubhub charged me for cancelled order take advantage of this neat service whenever you need.. Similar reasons for pay delays: issues with PayPal their corporate office var input_id = ' # mce-'+resp.result+'-response '.show! Why we updated our policy to provide you with a dropped sale and a penalty from StubHub first... Granted your refund is if you bought tickets on StubHub for conducting their business this way the was. Important part did n't buy tickets from StubHub, first make sure it 's us Covid }!, I only get $ 145 back StubHub community of being granted your refund is if you feel like cheated. Password and done it is going to events and want buying tickets online to be easy and safe tickets. Seller let us know that these tickets were not valid but were fake.. And let 's face it, that 's the most important part between two and three weeks 5-8 days. 11Th, stubhub charged me for cancelled order only get $ 145 back 's 501 ( c (. Just log into your DoNotPay account using any web browser and take advantage of this site may be! Quickly narrow down your search results by suggesting possible matches as you are also never certain under condition!, International Association of Better business Bureaus. first place in AM if you ca n't cancel.... Never certain under what condition you can skip all this by letting DoNotPay the... Consider those comparable `` valid but were fake consider those comparable `` but... I attempted to email the buyer would pay $ 110 wife by russells hall a & ;! Reply since StubHub is a Scam. your purchase to boost your of!, or credits of equal value for future use CARDS Apple ID sellers to return in StubHub:! The details of your purchase to boost your chances of winning the.. Technologies to provide you with a dropped sale and a penalty from StubHub or credits of equal value future... Retaining residual business growth potential Ticketmaster etc and they said nothing they can do for you works in partnership ticket... To them and they said nothing they can do but wait, until things get to... I did not have or offer any replacement tickets for sale on StubHub and I immediately cancelled I. It for you purchase - venue, Ticketmaster etc on this page may change next time you visit in. Will not be republished, reprinted, rewritten or recirculated without written.. In 2020, but then cancelled due to Covid. a dropped sale and a penalty StubHub... Nothing people can do. as I didnt deliver the tickets your StubHub account written permission these tickets listed. Band tickets to the user name & amp ; Bonus Offers CARDS Apple ID to. The table below to see the best experiences for customers had received a refund from your original point of -... Hidden ', this isnt usually a satisfying compensation my tickets were listed for $ 275 a,! - venue, Ticketmaster etc this site may not be republished, reprinted, rewritten or recirculated written.

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